Support

Support: Browser: Device Type: IP Address:

Test Pop-up Blocking

Chromium Base Browsers (Edge, Chrome, Safari, etc.) Only

Install/Test HTML5 Scanning (Dynamsoft)

Install/Test HTML5 Printing (jsPrintManager)

Install/Test HTML5 Topaz Signature Capture

Workstation SignOn:

Internet Explorer Only

Check Print Wizard

Check Print Wizard (Old Version)

Check Label Printer Setup

Check Topaz ActiveX

Check Scanner/Twain ActiveX (Old Version) (if you're not sure, don't install this one)

Check Scanner/Twain ActiveX (Version 11)

Deep Roots Shortcut (64 bit PC's):

Deep Roots Shortcut (32 bit PC's):

Setup Help:

Instructions for Creating a "Deep Roots" Shortcut

Internet Explorer Settings Setup

Internet Explorer Reset

Internet Explorer to not open in Edge

IE Mode Set Up for Edge

Label Printer Setup (Zebra - Directly connected to PC via USB)

Label Printer Setup (Printing from Second Drawer - Directly connected to PC via USB)

Tips:

Copy and Paste Report Data to a spreadsheet (Excel)